ClickCease
FAQ

Frequently Asked Questions

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1. How do I choose the right course?

Answer: We offer a free placement test to assess your current level. Based on the results, we’ll recommend the best course for your goals, whether it’s conversational practice, business language, or exam preparation.

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2. Can I learn at my own pace?

Answer: Absolutely! Our platform is designed for flexibility. You can access lessons anytime, anywhere, and progress at a pace that suits you.

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3. Are the instructors native speakers?

Answer: Yes, our instructors are both native speakers and certified language experts. They provide authentic pronunciation and cultural insights.

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4. What if I miss a lesson?

Answer: No problem! All lessons are recorded and available on the platform, so you can catch up whenever it’s convenient for you.

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5. How long does it take to see results?

Answer: Most students notice improvement within 2-3 weeks of regular practice. However, the speed of progress depends on your dedication and the time you invest.

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6. Is there a mobile app?

Answer: Yes, our mobile app is available for iOS and Android. You can learn on the go and sync your progress across devices.

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7. Can I cancel my subscription?

Answer: Yes, you can cancel your subscription at any time. There are no long-term commitments, and you’ll retain access until the end of your billing period.

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8. Do you offer group classes?

Answer: Yes, we offer both individual and group classes. Group classes are a great way to practice with other learners and stay motivated.

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9. What if I’m not satisfied with the course?

Answer: We offer a 14-day money-back guarantee. If you’re not satisfied, contact our support team, and we’ll process your refund.